Plant Souq Dubai

Plant Souq is your best online shop. They do sales of all types of plants , pots ,stone and all gardening items.

Plant Souq is own by Plant Souq Flowers Trading LLC. They are a trusted and easy to use online shopping store in UAE offers a surprising, and exciting, range of top quality products, at affordable prices.

The company established as a family owned and operated business based on the principles of providing outstanding service and quality plants , Pots and gardening items at the fairest price. Since then we have continued to develop and grow Plants. Today we are regarded as a key plant ,pots and gardening items supplier to the UAE retails , wholesale nursery and landscaping industry.

Current era demands to give plants and gardening meterial at their door step, for this we have develop the online platform (www.plantsouq.com) for our customer to facilitate them batter. plantsouq.com is an entirely new & unique online experience, where our customers can browse through and purchase an extensive range of indoor and outdoor plants, gardening accessories & equipment, seeds, and fertilizers etc..

The company represents a complete solution for all gardening and landscaping requirements with available expertise in all areas of landscaping, from hard and soft landscaping to irrigation, waterscapes and landscape lighting suit the varying requirement from private clients, , small villas, palaces and hotels to , with optimum outcomes.

We also raise awareness on the need to go green, the importance of planting more, and the advantages it offers.

Refund and Returns Policy

Overview

We will deliver your order within 24 hours after the order has been confirmed. If the purchased item is defective or different from the mentioned item, the buyer can return the item but the item should be unused. The buyer should inform us within 24 hours of delivery received. if any defective found on our product .We will do an infraction on the item and accept return .

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2days after order return conformed

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ([email protected])

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ([email protected]) )

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail to [email protected]

If the purchased item is defective or different from the mentioned items the buyer can return or exchange items and no additional shipping charge added .if buyer return items because of their own reason buyer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Terms And Conditions

General Condition

By complying to these Terms of Service, you declare that you are the larger part in your present state or state of residence, or that you are the time of majority in your state or state of residence and you have given us your agreement to enable any of your minor wards to utilize this website.

You may neither utilize our products for any unlawful or unapproved reason nor may you, during using our service, abuse any laws in your locale. You should not transmit any viruses or any code of a damaging type. Any invasion of the terms will bring about an instant termination of your services.

You concur not to recreate, copy, duplicate, offer, exchange or violate any part of the Service, utilization of the Service, or access to the Service or any contact on the site through which we facilitate you, without any authorization by us.