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Experiences
The Burj Al Arab Terrace is a remarkable, one-of-a-kind restaurant, pool, beach and cabana space, offering hotel guests and Burj Al Arab members the finest Arabian hospitality. The private 10,000sqm outdoor luxury leisure facility stretches 100 metres out into the sea and is home to SAL restaurants and two stunning pools, ideal for relaxing, cooling down and soaking up the Arabian sun within plush surroundings.
Our freshwater family-friendly pool is the ideal setting for relaxing and socialising. Our saltwater infinity pool is an irresistible adult-only escape right above the sea. With four Jacuzzis, picturesque views and a stretch of sand, it makes for a truly memorable experience by the water.
Array of wellness facilities:
4 Jacuzzis
126 beach sunbeds
24 luxury day beds
Timings:
Family Freshwater pool: 10:00 - 19:00
Adults-only Infinity pool: 10:00 - 19:00
Current offers at The Terrace:
Burj Al Arab Luxury and Royal Cabanas
Pool Pass for external guests:
Monday to Thursday- AED 800 with AED 400 in credit (food and beverage only)
Friday to Sunday - AED 1000 with AED 500 in credit (food and beverage only)
Residences
Our ultra luxury branded residences and serviced residential developments under the Jumeirah Residences and Jumeirah Living brands, offer a lifestyle defined by exclusivity, originality and sophistication. Where art, design, wellbeing, and culinary craftsmanship, come together to create unmatched living experiences in captivating surroundings.
Through whole-property ownership and long-term rental, our state-of-the-art facilities, unrivalled service and personalised experiences offer our residents effortless living. It's all part of our promise to STAY DIFFERENT™ — the inspiration behind our culture, and what drives our innovative thinking.
We offer a collection of distinctive addresses for short trips, extended stays and permanent residences. Each property features cutting-edge technology and superb finishes, plus a concierge team who go beyond expectations to shape our services around you. That leaves more time to enjoy the moments in life that really matter.
Terms and Conditions
You must be at least eighteen (18) years old to make a Booking.
You may make a Booking by using our online reservation system, or via other channels e.g. our call centres and travel agents. Rooms are subject to availability and any applicable taxes and/or service charges as advised during your booking process.
In order to secure your Booking you are required to provide a deposit depending on your applicable Accommodation rate.
In accordance with the rules and regulations of the country, all guests have to be registered, with valid proof of identification provided (passport or national ID).
You do not acquire the right to the availability of a specific room. Jumeirah reserves the right to substitute your Booking for a similar or a better room category at the Hotel or to relocate your Booking to another Jumeirah or non-Jumeirah hotel of the same or higher standard, at no additional cost to you, if the room category specified in your Booking is unavailable.
Jumeirah may cancel your Booking at any time, without prejudice to any other right it may have: (a) if you are in breach of any of these Terms and Conditions; (b) for security purposes; (c) by order of the Government or any public authority; or (d) due to an event of Force Majeure.
Outside Shisha devices are not permitted in the hotel rooms or villas. Upon check-in, these items will be securely checked-in by our competent staff. Items can be retrieved at the time of check-out.
Check-in and Check-out Times
Jumeirah’s standard check-in time is 15:00hrs and check-out time is 12:00hrs midday. The times may slightly vary, depending on the Hotel and the rate booked. You will be advised of your exact check-in and check-out time during your Booking process.
If you would like to extend your check-out time, please contact the reception desk.
Please note that in case you decide to depart earlier than expected, the Hotel will charge for the full stay reserved and booked unless otherwise specified in the cancellation policy of your Booking.
Payment
Charges, including your outstanding Accommodation charges, if any, and any other charges, such as room service, mini-bar and any meals charged to your room (“Charges”) are payable on presentation of an invoice for such Charges (personal and Euro cheques are not accepted). You agree to be personally liable for all Charges incurred.
At check-in you will be required to provide a security deposit equivalent to the sum of your outstanding Accommodation charges, if any, and applicable taxes for the entire stay and an additional fixed amount to cover potential incidentals as advised by the Hotel per day per room in the form of a cash deposit or credit card pre-authorization.
Foreign currency cannot be taken as a cash deposit unless exchanged into the local currency at the existing Hotel rates and the balance returned in local currency. For credit card payment, pre authorization will be taken upon arrival and once the outstanding Charges exceed the pre authorization, the exceeding amount will be taken accordingly without prior notification.
All Charges have to be settled upon check-out at the latest. If for any reason you do not pay the Charges (or any part of them) upon check-out, then you acknowledge and agree that we may charge the outstanding Charges, if applicable, to your credit card without prior notification.
The limit for payments in cash at our UAE hotels in any currency is (i) AED 100,000 (or equivalent) for individual guests per stay; and (ii) AED 200,000 (or equivalent) for couples, families or groups per stay.
Cancellation/amendments/no-show
Cancellations of your Booking, amendments to your Booking and/or no-shows will be charged in accordance with the applicable Jumeirah policy for your specific Accommodation and/or Accommodation rate, as advised during your Booking process.
You acknowledge and agree that, if applicable, we may charge the fee for the cancellation or amendment of your Booking and/or no-show to your credit card.
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FAQ
Please go to 'Check Rates & Book Now' section of the hotel you have a reservation for. You will find and an area called 'Cancellations and Amendments'. For all other amendments and cancellations, email or call our Reservations Office.
Why is my credit card needed to make a reservation
Your credit card is only used as a form of guarantee. Your credit card details are required to make a reservation but will not be charged at the time of booking.
Who should I contact at Jumeirah
Please view our 'Contact Us' section. Should you be unable to locate the contact you are looking for, please email [email protected] with the relevant information and we will ensure your email is passed to the appropriate department.
Who do I need to contact for any media requests
Please contact our Corporate Communications department for any media requests. You may log on to the Press Centre for further details or send an email to Corporate Communications at [email protected]
What is Jumeirah Living
Jumeirah Living is our luxury brand of residences and serviced apartments. Whether for short, mid-term or extended stays, Jumeirah Living will offer innovative yet personal lifestyle experiences unique to each guest, resident and owner, with a strong emphasis on effortless living.