Winter City Details
Welcome to the magical world of Santa’s Toy Factory with TOYS “R” US. As you cross the enchanted gates, twinkling lights illuminate a bustling workshop filled with whirring gears, colorful toys, and cheerful elves. Here, Santa’s Toy Factory comes alive, capturing the joy and wonder of the holiday season. Every corner is brimming with toys being crafted, laughter echoing, and the enchanting spirit of Christmas. Prepare to be transported to a winter wonderland where dreams take shape, and the magic of the holidays awaits. The perfect adventure for kids of all ages, brought to life by TOYS “R” US.

This year, Expo City has teamed up with Toys “R” Us as Winter City’s Exclusive Toy Partner, to transform Al Wasl Plaza into a larger-than-life Santa’s toy factory. Meet the big-bearded man himself, help Mrs Claus sort gifts, decorate cookies, create festive crafts and enjoy the snowfall under Al Wasl dome. From posting letters to Santa, to Christmas tree lighting and a host of fun workshops, there’s holiday cheer for everyone here!
The magic unfolds at Santa’s Toy Factory with TOYS “R” US

Event Summary
Event Name | The Magic Unfolds at Santa’s Toy Factory with TOYS “R” US |
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Date | December 6 – December 31, 2024 |
Days | Friday – Tuesday |
Time | 14:00 – 22:00 |
Venue | Al Wasl Plaza |
Location | Dubai, UAE |
Winter City Ticket Price
Ticket Price for The magic unfolds at Santa Starts From AED 40.00 Onwards, Book Tickets on the Official Website. Grab Your Tickets Now!
Ticket Type | Price (Online) | Price (Box Office) |
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General Admission (Excl. Dec 20-24) | AED 40 | AED 50 |
General Admission (Dec 20-24) | AED 80 | AED 90 |
Family Pack (Dec 20-24) | AED 240 | N/A |
Kids’ Meal Add-on | AED 25 | N/A |
Winter City Santa Train Route
Ticket Portal
How to Book Tickets
Time Needed : 1 minutes
Here is the step by step guide to book tickets online for the event,
Visit Platinumlist Website
Go to the official Platinumlist website at https://www.platinumlist.net/.
Search for the Concert
Use the search bar on the Platinumlist website to look for the event or concert you’re interested in. Enter relevant keywords or the name of the event.
Select the Event
Once you find the concert you’re looking for, click on the event to access more details.
Choose Ticket Type and Quantity
Select the type and quantity of tickets you want to purchase. Some events may have different ticket categories or seating options.
Login or Create an Account
If you already have a Platinumlist account, log in. If not, you may need to create a new account to proceed with the ticket purchase.
Provide Information
Enter the required information, including your name, contact details, and any other details requested during the booking process.
Payment
Select your preferred payment method and enter the necessary payment details to complete the transaction.
Confirmation
Once the payment is successful, you should receive a confirmation email from Platinumlist. This email will serve as proof of your ticket purchase.
Download or Print TIckets
Follow any instructions provided in the confirmation email or on the Platinumlist website to download or print your tickets. Some events may offer mobile tickets for entry.
Location
FAQ
1. What are the ticket prices and where can I buy them?
- General admission tickets cost AED 40 online or AED 50 at the box office (excluding December 20-24). During December 20-24, prices are AED 80 online or AED 90 at the box office. Children aged 5 and under, as well as people of determination, enter for free. Tickets can be purchased online or at the event’s box office.
2. Is there a special ticket option for families?
- Yes, a Family Pack is available from December 20-24, priced at AED 240. It includes general admission for 2 adults, 2 children, and one caregiver, along with reserved parking and two kids’ meals.
3. What does the Kids’ Meal add-on include, and how much does it cost?
- A child-friendly meal suitable for ages 6-12 is available as an add-on for AED 25 when purchasing tickets online. It’s designed to keep young visitors fueled for their magical adventure!
4. Are there specific days and times for the event?
- Yes, the event runs from December 6 to December 31, 2024, from Friday to Tuesday, between 14:00 and 22:00 at Al Wasl Plaza, Dubai, UAE.
5. Is parking available for event attendees?
- Yes, reserved parking is included with the Family Pack ticket option for December 20-24. For other ticket holders, general parking options are available around Al Wasl Plaza, but we recommend arriving early to secure a spot.
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